All-in-One BPO Solutions and Performance Marketing Hub

Results-Oriented BPO Services

Self Service

Self Service

We aim to enhance and integrate various communication channels, allowing customers to choose their preferred method for a seamless experience in support and service delivery.

Omnichannel Support

Omnichannel Support

This cutting-edge module enables us to continuously maintain and enhance customer context for multiple agents and service escalations, leading to increased conversions and an improved customer experience.

Workforce Management

Workforce Management

Our goal is to enhance agent-customer interactions and help businesses achieve double-digit growth in revenue and productivity by improving cross-selling, adapting services, and expanding their customer base.

iN Call Routing

In Call Routing

Our Intelligent Call Routing gives you full control over your business by directing calls to the most suitable experts to meet your specific needs.

CRM Integration

CRM Integration

The CRM integration from Beyond Nirvana streamlines interactions between agents and customers, enabling agents to access comprehensive customer information for more efficient resolution.

Proactive Outbound

Proactive Outbound

Our Proactive Outbound feature, equipped with advanced predictive dialing, enables you to design and manage outbound campaigns effectively, ensuring you connect with customers at the optimal time to boost business outcomes.

We Serve to All

We lead our industry by mastering yours.

B2B

B2B

B2C

B2C

E-Commerce

E-Commerce

Enterprise

Enterprise

Non-Profit

Non-Profit

Startups

Startups

Meet Our Clients

Sharing Their Experience